Our customers’ privacy is our priority and we urge our customers to be cautious with personal and account information.

If you think that you may have disclosed your personal or account information in error, or that you have been a victim of fraudulent account activity, please contact your bank and/or Credit Card Company immediately. You may also wish to contact a credit reporting agency.
Please note that A and S International Commodities, LLC would not ask for your account information through e-mail or text message communication. If you receive an unsolicited e-mail or text message requesting personal or account information that appears to be from A and S International Commodities, LLC or related to your A and S International Commodities, LLC account, please call us at 818.762.1600 or forward it to Fraud-Online@asincusa.com. We take these matters, and the protection of our customers’ sensitive information, very seriously.

To help protect yourself from possible e-mail scams:

Avoid urgent requests to click on a link and log in to your account because your password has expired. Be aware of the urgency used in the e-mail and consequences resulting in lack of action: Does it demand attention and indicate there will be consequences if the recipient does not take action, If so, this could indicate that the e-mail is fraudulent.

Look closely at the Sender’s e-mail address in the ‘From’ line, which may contain unusual characters or misspellings. Suspicious e-mails often appear to come from legitimate sources.

Watch out for errors in grammar, word choice, and sentence structure. You should validate any e-mails that seem out of place or contain glaring errors.

Check for broken, out-of-place, or incorrect images or graphics that are often different than those seen on the business’s legitimate website.

Note if the request seems out of character, if requesting personally identifiable information, check the business’s privacy policy to see if it states that they do not request information in this manner.

Be wary of embedded hyper-links by hovering your mouse over the link and verifying if the hyper-link and URL match. Instead of clicking on the hyper link, open a new browser window and type in the URL. Do not copy and paste the URL from the e-mail into your browser.

In addition, In order to help safeguard yourself from Online shopping scams and fraudulent web pages:

Install the latest security updates and anti-virus software on your computer to help prevent malware, viruses and spams.
Reset your online account passwords every three months.
Use complex passwords (a minimum of 10 alpha/numeric cAsE sEnsitive characters)
Do not use the same password on more than one website
Do not share your password with others

For more information on steps you can take to protect yourself, please visit http://www.us-cert.gov/ncas/tips. or Federal Trade Commision.